Training – How to use the camera

We’ve created some videos below explaining how to set up, use the camera and interpret the heat loss images.

You can access the videos by clicking the links above or clicking the video images below (click on the arrows for further videos). You can also view them in the Suffolk Climate Change Partnership Youtube channel here. Alternatively, you can also download a PDF document that explains how to use the camera and how to interpret the heat loss images. Download the document here.

With thanks to Dave Green from Martlesham Climate Action for helping to film the videos.

How to book a camera

Before you can book a camera, please watch the online training videos to learn how to use our thermal cameras and interpret their images – then you can borrow a camera for free. The Booking Agreement form can be accessed here.

Those groups who have already expressed an interest in booking the thermal cameras this winter will be emailed directly.  For further information, please contact henry.stothard@suffolk.gov.uk.

We have had over 50 groups already express an interest in our pilot project and are now fully booked until the end of April 23. If your community group would be interested in running your own scheme and would like advice on cameras and resources please contact claire.ling@suffolk.gov.uk

There are 6 locations across Suffolk for you to collect your thermal cameras.  We will try to arrange your booking to the host closest to you. Cameras are being held by our Thermal Imaging Champions in the following locations:


Beccles                 Laxfield
Lawshall              Stowmarket
Ipswich                Woodbridge

Please note

  • Bookings are to be made in weeklong blocks. Cameras are to be collected on a Tuesday and returned to the same host the following Monday.
  • Allocations are made on the following:
    • <10 houses – one week
    • 11-29 houses – two weeks
    • 30-49 houses  – three weeks
    • >50 houses – four weeks
  • You will collect a box containing two thermal cameras, a portable charger, instructions, and high vis tabards.
  • This is a pilot scheme so there maybe teething problems!

An email containing training resources, useful information  and evaluation forms will be sent to you once we receive your booking.

Thank you again for supporting us in creating such an essential community project.  Not only will this help your communities lower their energy bills and have better health and wellbeing, but this will also help Suffolk reach Net Zero, a vital goal in helping avert the impacts of climate change.

Take a look at our ‘Next Steps’ for information on reducing the amount of heat leaving your home and what steps can be taken once your surveys have been carried out.

Next Steps