Knowing when a flood is likely is important and can save your posessions, your home or even your life. If you live somewhere which is at risk of flooding the information below is important to understand:

  • When flooding is likely, the Environment Agency issues flood alerts and warnings through the media. Often these will be broadcast on TV and local radio.
  • You can register with the Environment Agency to receive free flood warnings by phone, text or email.
  • You can also view flood warnings in force on the Environment Agency website, or get advice or information 24 hours a day via “Floodline” on 0345 988 1188. People who have hearing problems should call 0345 602 6340 for type talk.

However, the Environment Agency flood warning system only relates to the risk from sea and river flooding. Local weather forecasts and the Met Office provide severe weather warings which indicate whether surface water flooding is possible.

You can find out what your flood risk is predicted to be from rivers, the sea and surface water on the Goverment website. You can also contact the Environment Agency or Suffolk County Council – Flood & Water Management, who can provide you with information which shows whether a location has experienced flooding in the past.